NiceYard is a subscription-based platform designed specifically for landscapers who want to build predictable, recurring revenue through seasonal services. Unlike traditional one-time service platforms, NiceYard focuses on helping landscapers establish long-term relationships with customers through automatic seasonal renewals, eliminating the need to constantly chase new business or remind existing customers to book repeat services.

Getting started is straightforward and requires four simple steps: First, create your free business account on NiceYard with your company information and service details. Second, invite your existing customers to join your NiceYard business account through email invitations or by sharing your unique business link. Third, connect your bank account through our secure Stripe integration to receive payments directly. Finally, begin offering seasonal services to your customers, who can then approve and subscribe to the services they want throughout the year.

The process is invitation-based rather than marketplace-driven. You invite your existing customers to your NiceYard business account, where they can view and approve the seasonal services you offer. Once a customer approves a service, NiceYard's smart scheduling system automatically handles the scheduling of recurring visits based on the service type and seasonal requirements, removing the administrative burden of manual scheduling from both you and your customers.

NiceYard provides five default seasonal services that cover the full year: year-round lawn care for consistent maintenance, spring preparation to revitalize landscapes after winter, summer maintenance for peak growing season care, fall preparation including leaf removal and winterization, and winter protection services. Additionally, you have complete flexibility to create custom services tailored to your customers' specific needs, whether that's specialized plant care, irrigation management, or any other landscaping service you provide.

NiceYard does not require any additional insurance beyond what you already need for your landscaping business. You are required to maintain the same general liability and business insurance that any professional landscaper should carry. We recommend ensuring your existing coverage is adequate for your business operations, but no special NiceYard-specific insurance policies are necessary.

NiceYard is completely free for landscapers. There are no setup fees, monthly subscription costs, listing fees, or hidden charges of any kind. You can create your account, invite customers, and start offering services without any upfront investment or ongoing platform fees.

NiceYard operates on a simple transaction-based model. We charge customers a $3 service fee each time they make a payment for completed work. This fee is completely separate from your payment—customers pay your full service amount plus the $3 NiceYard fee. This approach ensures our interests are aligned with yours: we only make money when you successfully complete work and get paid by your customers.

Yes, you have complete control over your pricing. NiceYard allows you to set your cost per visit fee for each service you offer, and 100% of your service fee goes directly to you. You can adjust pricing based on property size, service complexity, seasonal demands, or any other factors relevant to your business model. Your pricing, your business, your decision.

Payment is simple and automated. After completing a job, you request payment through the NiceYard platform, which automatically sends a secure payment request email to your customer. Your customer can then pay immediately using their preferred payment method through Stripe's secure payment processing. Payments are fast, secure, and processed with bank-level security standards.

NiceYard supports a comprehensive range of payment methods through Stripe integration, including ACH bank transfers, Apple Pay, Google Pay, and all major credit cards: Visa, Mastercard, American Express, Discover, Diners Club, and JCB. We're also planning to add buy-now-pay-later options including Affirm, Klarna, and Afterpay in the near future to provide even more flexibility for your customers.

Currently, customers pay per visit rather than in installments for seasonal services. This approach ensures you receive payment immediately after completing each service visit. However, we are planning to integrate buy-now-pay-later options such as Affirm, Klarna, and Afterpay in the future, which will allow customers to split their payments into installments while you still receive full payment upfront.

Payment disputes are primarily handled between you and your customer, as you maintain the direct business relationship. If a customer refuses to pay for completed work, you have the discretion to decide whether that customer should remain in your business account. Your business, your choice regarding which customers you continue to serve. NiceYard provides tools to track payment history and customer behavior to help you make informed decisions.

NiceYard's seasonal service subscriptions automatically renew at the beginning of each relevant season, eliminating the need to chase customers for repeat business. This creates predictable income for landscapers while providing convenience for customers. Once a customer approves a seasonal service, it continues automatically each season until they choose to cancel. This model typically results in customers staying longer and spending more compared to one-time service arrangements.

You don't need to manually schedule recurring services. When a customer approves a seasonal service, NiceYard's smart scheduling system automatically handles all scheduling based on the service type, seasonal requirements, and your availability preferences. This removes the administrative burden of calendar management and ensures consistent service delivery without constant manual intervention.

Yes, both landscapers and customers have complete flexibility to pause or cancel services at any time. This ensures that both parties maintain control over their service relationships and can adapt to changing needs, seasonal requirements, or business circumstances without being locked into inflexible contracts.

Absolutely. Beyond the five default seasonal services, NiceYard provides full flexibility to create custom services that match your expertise and your customers' unique requirements. Whether you specialize in irrigation systems, specific plant care, hardscape maintenance, or any other landscaping service, you can design custom offerings that perfectly align with your business model and customer needs.

Weather-related rescheduling is handled seamlessly through the NiceYard platform. When weather conditions prevent service completion, you can easily reschedule through the system, and your customers are automatically notified of the change. This ensures clear communication and maintains professional service standards even when Mother Nature doesn't cooperate with your schedule.

NiceYard is specifically designed to work with both your existing customer base and any future customers you acquire. You can easily invite your current customers to join your NiceYard business account, allowing you to streamline all your service management, payments, and customer communication in one centralized platform while growing your business with new customers as well.

Currently, NiceYard supports one property per customer account. However, multiple property management is coming soon as we continue to develop and enhance the platform based on landscaper feedback and business needs. This feature is actively in development and will be released in a future update.

Yes, NiceYard includes built-in messaging capabilities that allow you to communicate directly with your customers through the web application. This keeps all service-related communication centralized and easily accessible, helping you maintain professional customer relationships and provide timely updates about scheduling, service completion, or any special requirements.

Yes, NiceYard provides comprehensive business analytics including current revenue tracking, projected revenue based on approved seasonal services, detailed earnings history, and complete service history. This gives you full visibility into your business performance and helps with financial planning and growth strategy development.

A dedicated mobile application is currently under development. In the meantime, you can access all NiceYard features through the web application, including customer messaging, service management, payment processing, and business analytics. The mobile app will provide the same functionality with the convenience of native mobile access.

Yes, customers can provide feedback and reviews after making payments for completed services. This review system is designed to help improve service quality rather than create public ratings. The feedback helps you understand customer satisfaction levels and identify areas for service improvement, ultimately leading to better customer relationships and business growth.

NiceYard provides comprehensive support through multiple channels. You have access to an integrated support chatbot for immediate assistance with common questions, and direct email support at [email protected] for more complex issues or personalized assistance. Our support team is committed to helping landscapers succeed on the platform and resolve any technical or business-related questions quickly.

NiceYard encourages direct resolution between landscapers and customers, as you maintain the primary business relationship. If a dispute cannot be resolved through direct communication and an agreement cannot be reached, NiceYard may, when necessary, refund the customer for the cost per visit payment and recommend that the landscaper remove the customer from their account to prevent future disputes and maintain positive business relationships.

Yes, both landscapers and customers have the flexibility to pause services at any time, including during off-seasons when certain services may not be relevant or weather conditions make service delivery impractical. This seasonal flexibility is built into the platform's design to accommodate the natural rhythms of landscaping business.

NiceYard operates throughout the United States, from coast to coast. Whether you're based in a major metropolitan area or a smaller community, you can use NiceYard to manage your landscaping business and serve customers in your local market. The platform is designed to work effectively regardless of your geographic location within the US.

Updating your availability is straightforward and gives you complete control over your schedule. Navigate to your settings, select the smart scheduling section, and update your availability preferences. This allows you to set working hours, block out dates, adjust seasonal availability, and ensure the smart scheduling system only books appointments when you're actually available to provide services.